CRM & Subscriber Management
One clear view of subscribers, policies and billing.
Align subscriber records, service plans, authentication and accounting around pure PPPoE operations. Define billing and policy workflows before integration with the BNG.
Map the subscriber lifecycle from onboarding to renewal, suspension and reactivation. Agree which system owns customer records, plan changes and accounting data so teams have a consistent operational view.
Features & considerations
- Subscriber authentication and authorization
- Accounting and session visibility
- Plan and billing workflow integration
- Subscriber lifecycle management